Frequently Asked Questions
Thanks for visiting out FAQ section. Here you can find answers to many questions about our store, products and services.
People choose Lagler for three reasons:
Unbeatable Sanding performance
Remarkable life span
Lagler machines are the most efficient, highest performing and least dust-producing on the market. That’s a fact. Every Lagler is produced and assembled in-house in Lagler’s factory in Germany to the highest possible standards and hand tested before being sold. The Lagler Hummel, Trio and Flip are all certified to produce less than 1mg /m³ wood dust emissions. The design of the Lagler machines means that they can be upgraded and maintained for over 30 years of work.
Floor sanding produces very fine wood dust, especially when working with high grit sandpapers and abrasives, and breathing this in can lead to all kinds of respiratory problems including asthma and cancer of the nose and lungs. For this reason, maintaining a dust-free environment for yourself, your colleagues and your customers is highly important.
The Lagler integrated dust extraction on the Hummel, Trio and Flip is proven to be the most effective on the market for machines of this kind, producing less than 1mg /m³ over an 8 hour day. This helps ensure the safest possible working environment for everyone.
Lagler floor sanding machines are incredibly simple to use. The ergonomic design of the machines makes handling – even in small spaces - surprisingly easy. There are also some great accessories like the Hummel Safety Belt and Left Hand Conversion Kit that add a little extra comfort to those who need it.
However – and we can’t stress this enough – it is learning to maintain and look after your machines that takes real time and effort. All Lagler machines are designed with a long lifetime in mind and can be easily taken apart for cleaning and servicing.
Let’s look further down the road. Our customers understand the value of:
Reliable equipment suitable for any kind of challenge
Only buying one machine over 30 years instead of two or three cheaper machines
A professional reputation of excellent results and fast, efficient work
Access to best-bar-none technical support, training and maintenance whenever you need it
Lagler invented the belt sander and have been improving on their original design for over 60 years.
No matter what other manufacturers claim to offer, remember: Nobody upgrades from a Lagler Sanding Machine.
To make decent equipment available to everyone, we have teamed up with Kennet Leasing to offer affordable finance plans on our Lagler Floor Sanding Machines, meaning you can get to work straight away with the best gear on the market.
Give us a call on 02380 215 315 and we can get to work putting together the perfect package and plan for your business.
Of course you can! Simply give us a call and you can come down to check out all of the Lagler range. We’re always happy to walk you through the features and answer any questions about specific needs you might have. And we don’t employ sales reps – the machines can speak for themselves.
We often have training sessions going on though, so please call to arrange a visit first!
For businesses looking to upgrade or learn more, our PST Floor Sanding Training is a great opportunity to fully get to grips with the Lagler Floor Sanding range.
Jumping into a new trade or setting up a business can be a scary experience for anyone. We’ve helped dozens of new professionals find their feet in the industry, providing comprehensive advice, training and equipment. Right now we offer finance plans, bespoke packages and all kinds of freebies and deals on a range of staple products so there’s never been a better time to get started!
We’re a small business that loves to help other small businesses. Get in touch and we’ll be happy to help you out as you begin your career in floor sanding.
Expecting to see something that’s not there? It’s usually because:
1. We haven’t had anyone ask for it.
2. We don’t think people should use it.
3. We haven’t tested it yet.
Every single product that we stock in store or online has been tested by us, either in-house or on-site. That means our technicians can tell you how a particular lacquer behaves under certain conditions, what cleaning solution works best with a specific oil products, or how different wood species respond to solvent and water based stains. We do our homework so you can use our products with confidence.
Yes! We have great relationships with all of our suppliers and can usually get items out to you in a matter of days. Contact us however is easiest and we’ll get back to you with a cost and an ETA. It’s that simple.
Yes! We get asked this a lot. The majority of product information can be found in our descriptions or on the manufacturer’s own websites, but if you’re doing something weird and wonderful and need some sense-checking we’ll happily advise… or talk you out of it if we think that’s best!
Trade Discounts & Wholesale Pricing
Yes you can! Create an online account, put in your company details and then contact us to request trade pricing (available from your account dashboard). We’ll take a look at your business and if everything looks legit, we’ll add some great discounts to your account.
School Halls. Gymnasiums. Office blocks.
Big jobs mean big money, but can also come with a big price tag. If you’re buying a large order of lacquers, abrasives or anything else then get in touch to see what we can do for you. We’re always happy to do deals, especially if it helps secure big ticket jobs for our customers.
Yes we do! You can download an application form here.
Once set up you can use the “Pay with KHR Credit Account” payment option in the checkout. We’ll pick, pack and send your items as usual and raise an invoice for your purchase.
Yes and No. We only hire to companies that we know use Lagler Floor Sanding Machines responsibly. That means any of our long-standing customers, or anyone that has taken a PST Floor Sanding Training day with us. This ensures that our hire machines remain in good condition and produce excellent results for our customers and their clients.
We work with numerous Hire Stores in the UK. Head over to our Hire Page to find recommended shops that stock Lagler equipment for commercial and public use.
Get in touch on 02380 215 315 and we’ll organise how best to get the machines to you. We offer drop off and pick up services all across the UK. Our Lagler Hummel and Trio machines are always in high demand, so be sure to book soon!
Deliveries and Shipping
No. We only sell and deliver to customers based in the UK, and that goes double for Lagler products. Check out the Lagler website for a list of approved distributors and recommended companies across the globe.
Not long! All orders made online before 3pm will be dispatched same day and delivered on next-business day as standard. If you didn’t make the 3pm deadline we will try our best to get it shipped, but it will most likely be sent out the following working day.
Check out our full delivery information here for more details on shipping options.
We offer ExpressAM delivery across most of the UK which means we can ensure that you have what you need by lunchtime, Monday to Friday. If you need something earlier (or on a Saturday) we also offer Express 10.30AM for a superfast tracked service.
Please contact us by phone first, as these delivery options are still subject to stock levels and delivery cut-off times.
While our couriers will do their very best to reach you, we can’t guarantee next-day delivery when shipping to remote or offshore locations. You can view an information sheet here to see what options are available based on your post code.
Repairs and Servicing
We recommend that all Lagler machines should be checked over at least once every two years. All Lagler machines come with 2 years labour-free servicing, meaning that you would only need to pay if there are parts that need replacing during this time.
Crucially, within the first two years is a perfect time to get your machine serviced as small problems caused by misuse or poor maintenance can be easily spotted, fixed and avoided in future before they develop into serious issues.
The easiest way is to head over to the official Lagler UK website and fill in the short registration form. We’ll get back to you with pick-up and delivery options, suitable dates and can even arrange replacement hire machines if required. Or you can call, email or message us and we’ll do pretty much the same thing.
Usually no more than a day. We break down all machines to their component parts and thoroughly check them over before quoting you for any work that needs doing.
Once you’re happy, we’ll clean the machines, replace or refurbish any parts, reassemble the pieces and test the equipment before returning it to you.
Please allow an extra day for both delivery and pick up if you are sending the machines to us by courier.
Yes! We can service floor sanding machines, dust extractors and power tools from pretty much any manufacturer. We only stock parts for Lagler, so repairing machines from other makes can take significantly longer as we must source the parts before replacing them.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.