Festool Service All Inclusive Warranty
Total peace of mind - at no extra cost!
All of our Festool machines are pre-registered with the manufacturer on your behalf to ensure you get the complete benefits of the Festool: SERVICE all-inclusive. That means that our customers automatically receive a manufacturer's extended warranty with the benefits listed below.
36-month cost protection guarantee
No more annoying cost estimates and invoices. SERVICE all-inclusive from Festool is a comprehensive 36-month machine guarantee that includes all wear parts! In addition to material and manufacturing defects, the guarantee covers all wear parts (e.g. battery packs, carbon brushes, ball bearings, sealing rings, switches).
36-month theft protection
Less complicated than insurance cover. Festool SERVICE all-inclusive insurance offers 36 months of protection against theft. Whether your machine is stolen from a workshop, vehicle or construction site, you will receive a brand new machine for an excess fee of only £100 inc VAT.
15 day money back guarantee
You can test all Festool products within 15 days of purchase. If the machine does not live up to expectations, simply return it to your dealer to receive a refund of the purchase amount. SERVICE all-inclusive not only allows you to use the machine in practical applications, it also offers total investment security.
10-year spare part availability
Festool machines are high-quality, hard-wearing products designed for use in the long term. To ensure the machines perform for many years, Festool guarantees availability of spare parts for 10 years after the product is discontinued. If we no longer stock your spare part for the period specified, you will receive a new machine free of charge as a replacement. Many spare parts from our older models are available for longer than 10 years.
Online Repair System
SERVICE all-inclusive offers you complete protection for your machines, and now includes a quick and easy repair process. Simply complete the repair information online via your myFestool account, and your machines will be collected and returned to you for free after repair. During the repair process, you are always kept up to date via email or SMS about the current repair status.